A lot of persons who begin using their 1st hosting account, or switch companies, often have questions with regards to how particular things are executed or confront obstacles when setting up various things, including e-mails, site settings, etc. For this reason, lots of web hosts have prepared documentation with common questions and problems so as to help their clients obtain info swiftly and easily. Consequently, the customer support staff members can concentrate on real issues that given clients may be experiencing, because the solution for the smaller things will be available on the Internet and clients can tackle them without having to contact the tech support staff. Having exhaustive documentation is really important, particularly for new customers without any practical experience at all, since the hosting service entails an enormous number of functions and lots of people can become perplexed about what action to take. A good information repository can both help you perform the operations that you want and become aware of how the web hosting service functions as a whole.
Extensive Online Documentation in Shared Web Hosting
All shared web hosting that we offer feature an extensive knowledge base where you can find all you may ever need to know with regard to your hosting account. Whether you want to create a new MySQL database, to redirect a domain by means of an .htaccess file or to set up an email address on your desktop computer or mobile phone, you can simply check our step-by-step help articles and all the info that you need will be there. When you open a given section of your Hepsia Control Panel, you will see articles that are dedicated to the features that can be accessed through it. In case you’d like to see the full collection of articles and get acquainted with all the functions that Hepsia offers, or only to read general information about the hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have made every effort to cover any difficulty that you may experience, but if you do not find what you’re searching for, you can always get in touch with us, as our support staff representatives are available 24/7/365.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers offer a comprehensive article repository where you can find any info that you might require about our hosting services or about the Hepsia hosting Control Panel that we use. We’ve compiled it on the basis of the feedback that we have gathered from our customers over the years and, as a consequence, our articles touch on specific problems that you might chance upon and propose the most efficient way to fix them, for instance receiving an HTTP 500 error message or not being able to send email messages from your personal computer although you have the correct outgoing mail server settings. The articles are available in every single section of the Control Panel and you can check them at any given moment. They can help you broaden your knowledge not only about our services, but also about the web hosting field in general, as they offer elaborate guides and general info such as what cron jobs or file permissions are.