Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Resolution Warranty

  • Our group of service technicians will try their best to reply to your assistance requests within less than 1 hour. If, however, the situation you have experienced requires the assistance of our Administrators’ =Dept,= we will send the ticket to the administrator on duty and will write a reply to tell you.

  • Top quality support service

  • Top–class Customer Help And Support Service

  • Our tech assistance team will be online for you round the clock to to handle all service inquiry tickets that you send. We offer client assistance for the apps that are pre–installed on your server. These include our in–house made Web Control Panel, the chosen OS along with the server administration panel (based on the VPS type).

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Web Control Panel that will come as a gift in your virtual server, you will find an educational Help zone, that includes all you need to have knowledge of when organizing your internet sites and software. We have incorporated a wide selection of how–to reports and video guides that present the standard web site administration responsibilities in an understandable manner.