Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing excellent support on–time is our high priority, so we back up each shared web hosting plan with a one hour ticket solution guarantee. As you send a ticket or send us an e–mail, our user help and support team will do all they possible can to give the most appropriate remedy for your situation and to offer help and advice promptly.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to write to us 24x7x365 with any query you have got associated with our services. Now we have professionals available at all times to give you guidance whenever needed. Feel free to use the ticketing system or drop a message any time, alternatively you can grab the telephone or make use of the live chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included an in depth know–how base into the Control Panel that will help you acquire convenient step by step details at any time. Each area of the Control Panel possesses its own contextual guide area offering a variety of how–to content articles. We have also organized videos to offer you a better visual representation of the simplest way to accomplish any presented task.