A 99.9% Server Uptime
We’ve set up our shared web hosting system using dependable hardware components and strongly modified software. Our admins have installed a modified version of SELinux on all our machines in order to guarantee optimal protection and stability. We have installed a number of DDoS protection devices along with highly efficient firewalls to make sure our network is invincible and secure.
All shared web hosting packages come with a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee stays the same.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it’s very important to also build your own network infrastructure. That is the reason why we set up a custom internal network in each one of our datacenters. Relying on top–of–the–line Juniper switches and routers, our internal network allows for remarkably fast data transmission speeds and is fully redundant.
As a result, you will enjoy a 99.9% network uptime in our US data center, in our UK data center, in our FI data center, in our Eastern Europe data center as well as in our AU data center, irrespective of which hosting plan you have selected.
A 30–Day Money–Back Guarantee
Although we have done just about everything to decrease all potential risks with our cloud hosting packages and irrespective of the fact that our company offers first–class support, there are situations when the customer simply isn’t pleased with what we offer. Or he has to upgrade to a more robust hosting service, like a VPS server or even a dedicated server.
That’s why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you are not completely happy, you will get your money back.
24/7 Technical Support
If you have ever had to wait for hours for a reply, you’re probably aware of how annoying this can be, particularly if your site is on the line. This is exactly why we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be at your disposal and they will get back to you within sixty minutes. And the best thing is that their average response time is less than 20 minutes!